Mail Delegation in G Suite

What is Mail Delegation?

You can grant access to a Gmail account in G Suite by adding a delegate. The person who is the delegate can read, send and delete messages on your behalf.

An admin can choose whether or not to make this option available to the users. If the users are in different organizations, they must enable delegation for each organization. Once it is enabled, anyone who wants to assign a delegate to access their email must set up mail delegation in their Gmail account.

Add or Remove a Delegate

You can add or remove a delegate. You can add up to 10 delegates. If you are using Gmail for Business, School or any other organization you can add up to 25 delegates within the organization.

Steps to Add a Delegate

1. On the desktop open Gmail. You cannot add a delegate from the Gmail application.

2. In the top right click settings.

3. Click settings.

4. Then click on Accounts and Import or Accounts tab.

5. In the "Grant access to your account,"  portion click Add another account. If you are using Gmail for Business or school the organization may restrict email delegation. If you cannot find this setting, you have to contact the admin.

6. Then you have to enter the email address of the person you want to add. The account you want to delegate must have "Require user to change password at next sign-in" disabled.

7. Click on Next Step and then click on Send email to grant access.

The person you added will get an email asking them to confirm so that they can send delete and read the emails on your behalf. It may take up a day for you to see them as a delegate after they confirm.

What the Delegate Can Do and Cannot Do?

Delegates can do the following things.

1.  Send or reply to emails that were sent to you.

2. Read messages that were sent to you.

3. Delete messages that were sent to you.

Delegates cannot do the following things.

1. Chat with any people for you.

2. Cannot change the Gmail password.