Insight of Meet Quality Tool

To use the Meet Quality feature, you must be signed in to the G Suite Admin Console as a super admin. Use this tool to troubleshoot your organization’s Hangouts Meet video meetings in real-time and identify the issues. 

For instance, you will be able get an overview of meeting metrics, find and debug meetings, view network statistics or view system (CPU) statistics.

Uses

Hangouts Meet analytics for admins- 

To access Hangouts Meet, a G Suite administrator can open a browser through https://admin.google.com, to sign in, select  Apps ->G Suite ->Google Hangouts -> and click ->Meet Quality Tool

• Go to https://meet.google.com/tools/quality/admin.

• Go to meet.google.com and click View quality

See overview information and filter data-

Meetings view

All of the meetings that are organized by a user in your organization.

Participants view

Shows the participants in your organization that joined a meeting.

Google meeting room hardware

The Google meeting room hardware that joined a meeting in your organization. 

Review meeting statistics and details-

Now you will be able to see a timeline of when users joined a call and events that took place during the call in the Meet Quality Tool. The information on the timeline can be adjusted by selecting users and sorting them by name or also their join time.

Meeting Information View - The meeting details, such as the meeting code, duration, and organizer’s email.

You can also see the average rating feedback from participants and information about recording and live streaming.

Meeting Participants View   List of meeting participants and the media-quality rating they submitted.

For large meetings, you can optionally narrow the results to help analyze and troubleshoot the meeting. Select the participant names and click Show Selected. 

Timeline View-  Timeline that visualizes how the meeting was organised over time. Six participants are shown by default. 

Participants section shows:

When participants joined and the devices they used. 

• Multiple devices are displayed if they joined with different devices during the meeting.

•  For example, if participants join the video call on a computer but use a mobile device for audio.

• Mute and unmute actions

Activities section shows

• Screensharing beginning and end times

• Recording beginning and ending times

• Live streaming beginning and ending times