The easiest enterprise level Custom Software Solution Giffy
Built with AI at its core, Giffy is Infiflex's multi-cloud low-code platform. Build CRM, HRMS,
ERP, CMS, PMS, and any
custom business app — hosted on Cloud.
CRMHRMSERPCMSPMSBulk MailingTicketingVDMAAWS · Azure · GCPMulti-Tenant99.99% UptimeNo Server Administration Required
A complete factual overview of the Giffy platform, its architecture, and what you can build on
it.
Giffy is a multi-tenant low-code platform developed by
Infiflex Technologies, a software company headquartered in Kolkata, West Bengal, India.
It enables businesses to build any fully customised business application — including
CRM, HRMS, ERP, CMS, PMS, ticketing systems, and custom portals — without writing code, on a single
deployment across AWS, Azure, and Google Cloud.
Unlike off-the-shelf SaaS tools that lock you into fixed modules, Giffy provides a flexible
low-code framework where every workflow, form field, report, dashboard, and business rule
can be tailored to your exact process. Changes take effect at runtime — no redeployment, no developer
involvement. Infiflex Technologies is a Premier Google Partner and Tier-1
Microsoft
Partner with headquarter at Kolkata (India).
Platform Modules
What can you build on Giffy?
Every module runs on the same platform, user system, and reporting engine — no data silos, one
subscription.
📋
CRM
Manages the full sales lifecycle — lead capture to deal closure — without code.
Lead capture and contact management
Sales pipeline stage tracking
Follow-up automation and task assignment
Revenue forecasting dashboards
Custom fields and workflow rules
Sales rep performance leaderboards
👥
HRMS
Manages the full employee lifecycle from onboarding to offboarding — in the cloud.
Employee records and profiles
Onboarding workflow automation
Attendance tracking and leave management
Payroll process configuration
Performance review cycles
HR reports and analytics dashboard
🏭
ERP
Connects inventory, procurement, finance, and operations in one configurable system.
Inventory and stock management
Purchase order and procurement tracking
Finance and accounts payable workflow
Supply chain visibility
Real-time operational dashboards
Connects with Giffy CRM for order flow
📄
CMS
Publish articles, manage pages, and configure your website — no technical skills
needed.
Article and blog publishing
Product listing page management
Image gallery and media uploader
Home page and site settings
JS and CSS file uploaders
Auto-renewed SSL and ransomware protection
📌
PMS
Plan, assign, track, and report on projects — fully integrated with CRM and HRMS.
Project and milestone planning
Task assignment and due-date tracking
Progress monitoring dashboards
Notification and escalation rules
Integration with CRM and HRMS data
Custom project workflow configuration
🎫
Ticketing System
A fully configurable helpdesk with SLA tracking and escalation chains — live in days.
Ticket creation and assignment
SLA monitoring and breach alerts
Escalation chains and routing rules
Status workflow configuration
Agent performance reporting
Linked to CRM customer records
📧
Bulk Mail
Send targeted emails to one or thousands of contacts.
Single email or bulk Email All in one flow
Pre-built mail template library
HTML email composer with code editor
Stage-based include & exclude filters
File attachments per campaign
Sender name, address & reply-to config
Getting Started
How to get started with Giffy
From your first demo to a fully live business application — here is exactly how the
journey works.
1
Book a free demo with Infiflex
Visit giffy.net and schedule a
demo session. Our team walks you through the Giffy platform and answers any questions
about how it can work for your business.
2
Share your business details and requirements
Tell us about your business — your industry, processes, team structure, and goals.
The Infiflex team uses this to understand exactly what your application needs to do.
3
Infiflex builds, hosts, and configures your application
Our team designs and develops your business website using GiffyCMS, deploys it on the
Giffy platform, and configures the right modules for you — CRM, CMS, HRMS, ERP,
PMS, or a fully custom application — with workflows, user roles, and permissions
tailored to your team.
4
Go live and track your performance in real time
Once everything is live, you get full visibility into your website and business operations
through Giffy's real-time dashboards — monitor traffic, KPIs, pipeline health, and
more, all from one place.
Our Customers
Trusted by businesses across industries
From manufacturing to healthcare — businesses across India and globally run their CRM, HRMS,
ERP, and CMS on Giffy.
Srijan Realty
Konnectryx
UNO
Jorehaut
Trinity Tradex
Solex
MAG Realty
Samudra Marine Services
Sky IT Infratech
Diving Global
Railroad Logistics
Merit Polymers
Eureka engineering works
DKS Robotics
Cube
Srijan Realty
Konnectryx
UNO
Jorehaut
Trinity Tradex
Solex
MAG Realty
Samudra Marine Services
Sky IT Infratech
Diving Global
Railroad Logistics
Merit Polymers
Eureka engineering works
DKS Robotics
Cube
Platform Capabilities
Giffy feature list
A full overview of what Giffy includes across all modules and deployment types.
Feature
Description
✓ Multi-cloud deployment
AWS, Azure, or GCP — or all three simultaneously
✓ Low-code drag-and-drop builder
Build forms, workflows, and dashboards without writing code
✓ Runtime business rule changes
Modify workflows and rules instantly — no redeployment needed
✓ 99.99% uptime SLA
Guaranteed availability across all cloud deployments
✓ Ransomware attack protection
Platform-level security against ransomware and data attacks
✓ Auto-renewed SSL certificates
SSL managed and renewed automatically — zero manual steps
✓ User and group management
Create users, groups, and role-based access controls
✓ Notification & escalation engine
Configure automated alerts and escalation chains for any event
✓ Advanced search & filter
Search all records with filters, date ranges, and keywords
✓ Custom dashboards & reports
Build charts, KPI widgets, and data tables — no SQL needed
✓ No server administration
Infiflex manages all infrastructure — no DevOps team required
✓ Third-party integration support
Connect to external APIs, billing systems, and cloud services
✓ AI-driven data extraction
Extract structured data from invoices and documents using AI
✓ Custom application development
Build any bespoke app beyond standard modules on the Giffy framework
Industries
Which industries use Giffy?
Giffy is industry-agnostic. Any sector needing custom digital workflows, CRM, HR, or content
management can deploy on Giffy.
Plain-language answers about what Giffy is, what each module does, and whether you can build
and run it yourself — no jargon.
Platform
What is Giffy & How Does It Work?
Giffy is a low-code business application platform made by Infiflex Technologies in
Kolkata, India. Think of it as a toolkit that lets you build software — a CRM, an HR system, a
website, a project tracker — without writing any code. You configure everything visually using
a drag-and-drop interface. It runs on cloud infrastructure (AWS, Azure, or Google Cloud), so there
is nothing to install or maintain on your end.
Low-code means you build software by configuring it visually — dragging fields,
setting rules, picking workflows from menus — rather than writing programming code. For your
business this means: faster setup (days, not months), no need to hire developers for every change,
and the ability for your own team to adapt the system as processes evolve. Giffy's drag-and-drop
builder is its low-code engine.
Yes. Giffy supports runtime business rule changes. You can update a workflow, add a
form field, change an approval chain, or modify a dashboard at any time while the system is live and
being used — no redeployment, no downtime, no developer required.
No. Giffy is fully managed SaaS (Software as a Service). Infiflex handles all server
infrastructure, security patches, backups, scaling, and uptime. You never provision a server, apply
an update, or think about infrastructure. Your team only uses the application.
Yes. Giffy consolidates CRM, HRMS, ERP, CMS, and PMS into a single platform on one
per-user subscription. Instead of paying for and managing five separate tools and copying data
between them, your team works in one system with one login, one dashboard, and one subscription
price. Modules share data automatically, eliminating manual re-entry and reducing errors.
Giffy is developed and maintained by Infiflex Technologies, a global software company specializing
in cloud,
low-code, CRM, GIS, and enterprise digital transformation solutions. Infiflex operates from multiple
locations
across India, including Kolkata (Head Office), Bengaluru, Chennai, Thane, Pune, Gurugram, and
Hyderabad, with
international offices in Dallas and New York (USA) and Singapore.
As a Google Partner and Microsoft Partner, Infiflex develops enterprise cloud products such as
Giffy, Chekin,
and InfiGeo. Giffy is the company's flagship low-code business application platform, designed,
engineered, and
supported by Infiflex's in-house product and technology teams.
Contact: info@infiflex.com | +91 33 6643 7777
CRM
Customer Relationship Management
CRM stands for Customer Relationship Management. A CRM system is software that tracks
every interaction your business has with its customers and prospects — leads that came in,
which salesperson is following up, what stage a deal is at, when the last call happened, and what
the forecasted revenue looks like. It replaces spreadsheets and scattered notes with a single
organised system for your entire sales team.
Yes. Giffy CRM is a built-in module that is ready to configure on day one. You set up
your own pipeline stages (for example: New Lead → Demo Scheduled → Proposal Sent →
Won), assign leads to sales reps, configure automatic follow-up reminders, and see real-time
dashboards showing pipeline value and conversion rates — all without writing code.
Yes. Giffy CRM is built for business users, not developers. You drag and drop to
create fields, pick your pipeline stages from a list, and configure notifications through a visual
form — no coding at any step. Most small teams configure their CRM and start using it within a
single working day. If you get stuck, Infiflex's support team can help at $100/hour.
Giffy CRM tracks: leads and contacts, pipeline stages and deal values, task
assignments and follow-up schedules, communication history, revenue forecasts, sales rep
performance, and custom fields you define yourself (such as industry, source, product interest, or
region). You can also configure automatic alerts — for example, when a lead has been idle for
3 days, the assigned rep gets a notification.
Yes. Giffy CRM is widely used by Indian SMBs and startups to manage lead generation,
sales tracking, and customer follow-ups. Starting at $35/user/month with no server setup, it is
affordable and practical for businesses of any size. Infiflex is based in Kolkata and provides local
support in English, Hindi, and Bengali.
HRMS
Human Resource Management
HRMS stands for Human Resource Management System. It is software that manages
everything related to your employees: their personal records, when they joined, their attendance,
how many leaves they have taken, their performance reviews, and their payroll process. It replaces
HR spreadsheets and paper forms with a digital, automated system that the HR team and employees use
directly.
Yes. Giffy includes a full HRMS module. You configure it to match your company's HR
processes — onboarding checklists, leave approval workflows, attendance tracking rules,
performance review cycles, and payroll process automation. Everything is visual and drag-and-drop.
No programming is needed and no separate HR software subscription is required.
Yes. Giffy HRMS is designed to be configured and managed by HR professionals, not
developers. You set up employee forms, define leave types, build approval workflows, and generate HR
reports — all through a visual interface. An HR manager who has never written code can
typically configure and launch Giffy HRMS within one to two weeks.
Yes. Giffy HRMS includes attendance tracking and a leave management workflow.
Employees submit leave requests through the platform, managers receive notifications to approve or
reject them, and HR can generate attendance reports and leave balance summaries from the dashboard
at any time.
The key difference is integration. With standalone HR software, your employee data
sits in a separate system from your sales (CRM) and project management (PMS) data. In Giffy, all
modules share one platform — so an employee's project assignments, customer account access,
and HR records are all connected. No manual copying between tools is required.
Yes. Giffy HRMS includes configurable performance review cycles. You can set up
review periods, assign reviewers, track submission status, and generate performance reports across
teams and departments — all from the dashboard without writing code.
CMS
Content Management System
CMS stands for Content Management System. It is a system that lets you publish and
manage the content of a website — articles, blog posts, product pages, image galleries, and
homepage settings — without needing to write HTML or code. Giffy CMS is built into the same
platform as your CRM and HRMS, so everything connects in one system.
Yes. Giffy CMS lets you publish articles, manage product listing pages, create image
galleries, configure your homepage, and upload custom CSS or JS files — all without technical
skills. The Basic CMS package (one-time $2,500 setup) covers up to 10 pages. The Professional
package ($3,500) adds a blog, dynamic pages, and more advanced content types. SSL is auto-renewed
and ransomware protection is included.
The blog feature is part of the CMS Professional package ($3,500 one-time) and not
included in the Basic package ($2,500 one-time). With the blog you can publish articles, categorise
them by topic, and build organic search traffic to your business website over time.
Yes. Giffy CMS is built for content editors and marketing teams. Publishing an
article, uploading an image, or updating a page does not require any technical knowledge. You work
through a visual editor. Only advanced customisations like custom JavaScript behaviour require
technical input — and Infiflex's support team handles those at $100/hour.
Yes. Giffy CMS includes ransomware attack protection at the platform level,
auto-renewed SSL certificates (so your site always has HTTPS), and Google-grade cloud infrastructure
for storage. All customer data is fully isolated — no cross-contamination between different
clients' websites.
ERP & PMS
Operations & Project Management
ERP stands for Enterprise Resource Planning. It is a system that connects your
internal operations: inventory levels, purchase orders from suppliers, finance and accounts payable,
and supply chain tracking — all in one place. Yes, Giffy ERP can replace a standalone ERP
system, and because it runs on the same platform as Giffy CRM, customer orders from your sales
pipeline automatically flow into ERP for fulfilment without anyone retyping data.
Giffy CRM faces outward — it manages your relationship with customers: leads,
deals, and revenue. Giffy ERP faces inward — it manages your operations: stock, suppliers,
purchase orders, and finance. The two share one platform, so when a deal closes in CRM, the
corresponding fulfilment workflow in ERP starts automatically. No manual handover between teams is
needed.
PMS stands for Project Management System. While CRM tracks customer deals and HRMS
tracks employee records, PMS tracks work: what projects are running, which tasks are assigned to
whom, what the deadlines are, and whether milestones are on track. Giffy PMS integrates with both
CRM (so client projects link to the customer account) and HRMS (so resources are drawn from real
employee data).
Yes. Giffy ERP includes inventory and stock management with real-time visibility. You
can configure low-stock alerts, set reorder rules, and connect inventory data to procurement and
finance workflows — all within the same Giffy dashboard without writing code.
Technical
Security, Integration & Customisation
Yes. Giffy supports third-party API integrations — meaning it can connect to
external billing systems, accounting software, communication tools, or any cloud service that
exposes an API. Infiflex's professional support team builds and configures these integrations on
demand.
Giffy uses a two-layer security model: application-level access control (role-based
permissions that determine who can see and do what) and cloud infrastructure-level protection
(managed by AWS, Azure, or GCP). Giffy also has built-in ransomware attack protection at the
platform layer, and all websites on Giffy CMS have auto-renewed SSL certificates. Each tenant's data
is fully isolated from all others.
Giffy has a configurable notification and escalation engine. You define rules that
trigger when specific events happen — a lead is idle for 48 hours, a leave request is pending
approval, a support ticket SLA is about to breach. When the rule fires, Giffy sends an email or
in-app notification. If nobody acts within a defined time, the system escalates automatically to a
manager — all configured visually, without code.
Yes. Startups can launch with just the CRM module and add HRMS,
ERP, PMS, or custom modules as the team grows — all on the same platform, with no data
migration or tool-switching needed. Because Infiflex manages all infrastructure, you do not need a
dedicated IT person to keep the system running.
Bulk Mail
Email & Bulk Mailing
Giffy Mail is the built-in email feature inside the Giffy platform. It lets you send
a single email to one contact or bulk emails to an entire list of entities at once — without leaving
your CRM, HRMS, or any other Giffy module. Both options are available directly from the More Actions
menu on any entitykind.
Email sends a single message to one email address at a time — useful for a follow-up
to a specific lead or a one-off message to a contact. Email All sends the same email simultaneously
to multiple recipients across an entitykind — useful for newsletters, announcements, or stage-based
campaigns. Both are found under the More Actions button.
Yes. Both Email and Email All let you select from existing mail templates via a
drop-down. Once selected, the template content populates the mail body automatically. You can use it
as-is or edit it further — including switching to an HTML code editor for full control over the
email layout and styling.
Yes. Email All includes stage-based filtering. You can use the Include Fields option
to target only contacts in a specific stage (for example, only leads in the "Proposal Sent" stage),
or use the Exclude Stage option to skip certain stages entirely. This lets you run precise campaigns
without manually curating a recipient list.
Yes. Giffy Mail lets you manually enter any email address in the To field — the
recipient does not need to exist as an entity in your system. This is useful for sending a one-off
message to an external contact, a vendor, or a partner without first creating a record for them.
Yes. Both Email and Email All support file attachments. Click the Attach a File
button, browse to your file, and once selected the Attach option activates to confirm the attachment
before sending. This works for both single and bulk email sends.
Yes. Every email sent through Giffy Mail lets you fill in the Sender's Email,
Sender's Name, and Reply To fields before sending. You can choose between the logged-in user's email
address or the company's email address — giving you full control over how the email appears to
recipients.
Contact Us
Get in touch with Infiflex
Fill in your details and our team will reach out to schedule a demo or answer your questions.
About Infiflex Technologies
Software company and Google & Microsoft Premier Partner based in Kolkata, India. Builders of Giffy,
Chekin, and
InfiGeo — serving businesses across India, USA, and globally.
